KEMRI Receptionist – Jobs in Kenya

Duties and Responsibilities
Receive and welcome all visitors to the study clinic
Receive and welcome referred participants for screening and possible enrollment and follow up visits.
Schedule appointments with participants.
Organize in liaison with the clinic lead and Outreach coordinator, schedules for study participants
Counter-checking completeness of locator information forms after screening/enrollment and during follow-up visits.
Facilitate efficient participant flow within the clinic.
Receive all external and internal calls to the reception.
Receive parcels and direct them to respective staff
Write regular reports on the participant clinic flow, appointments and reimbursements.
Maintain participant schedule database, re imbursement and ensure they are refreshed and comfortable as they wait.
Observe participants’ and visitors’ traffic within the clinic
Receive all parcels delivered at the reception, track and disburse appropriately
Maintain the study participant link log and all registers, diaries and appointment cards, ensuring confidentiality and safe storage of these documents
Updating participant link log
Communicate well with all visitors at the reception including study participants. Chanel all issues raised appropriately
Liaise with the PI and maintain her diary
Facilitate study regulatory approvals, forwarding submission package to
SERU/PPB and follow up of the approvals with the Nairobi CMR office
Take minutes during study site meetings and send them out on time
Ensure participant retention

Required Qualifications
Minimum diploma in Secretarial, Front Office Administration, hospitality or any other relevant courses
Excellent knowledge and extensive experience in computer applications, MS word, Excel, and access

Required Experience:
At least two (2) years Clinical research experience

Desirable Qualities
Organizational and time management skills.
Must be a good communicator, good listener, patient, proactive and with vast knowledge in Public relation
Excellent social and public relations skills
Computer literacy
Data entry skills
Ability to follow instructions, good listener, honest and attention to detail
Fair Knowledge and experience in finance and budgets
How to apply

All applicants must meet each selection criteria detailed in the minimum requirements.
Must include a current CV with names of at least three referees.
Must include copies of academic and professional certificates.

A duly signed application letter indicating the vacancy reference with copies of documents listed above should be sent to: hrrctp@kemri-rctp.org not later than 26th August, 2022

For more information and job application details, see; https://www.kemri.go.ke/careers/

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