The International Committee of the Red Cross (ICRC) is an impartial, neutral, and independent organisation with the exclusively humanitarian mission to protect the lives and dignity of victims of war and internal violence and to provide them with assistance.
It also endeavours to prevent suffering by promoting and strengthening International Humanitarian Law and universal humanitarian principles. The ICRC’s Regional Delegation in Nairobi co-ordinates the institution’s humanitarian activities in Kenya, Tanzania, and Djibouti.
Do you want to make a real difference in the humanitarian space? Have you been waiting for an opportunity to join an extremely ambitious, passionate and multidisciplinary global team of designers in defining and implementing the design strategy of an International organization? Are you looking for the next UX/UI challenge? Then this job is yours!
As a Senior UX/UI Designer you will help the project teams across the ICRC in building and improving digital products and services to ensure the best experience for the end users. You will be responsible for designing simple, elegant and feasible products that solve complex problems. You will create visual design guidelines and documentation across a variety of digital platforms and deliver high quality designs to the development teams.
This is a Kenya National Position. Does this sound like you? If yes, read below!
Accountabilities and Responsibilities
We expect the UX/UI Designer to take the lead on following activities and deliverables:
Creating accessible, intuitive digital products and services by clearly understanding the business needs, the user needs and the technical feasibility;
Understand and apply the knowledge from previous analysis activities done by the project team, the BA, a UX designer or other project partners into concrete and actionable product decisions,
Designing screens for a variety of interfaces and types of projects including the design of low fidelity wireframes and clickable prototypes as well as the design of high-fidelity, pixel perfect designs that can be handed over to the development team;
Whilst designs are being developed by the team, maintaining regular check-ins, and ensuring the quality and tracking the progress;
Taking a hands-on approach in building & contributing to the ICRC’s design system in a way that can grow and scale and support both internal and external designers and developers in shipping products more efficiently and consistently;
Planning and leading usability testing sessions in order to test and iterate on existing prototypes and products;
Applying the insights and measuring the results from user research to make product and feature decisions with the team;
Being able to accurately scope the work, deliver a design roadmap, inform the team of any changes and delays that may occur in advance.
Below some examples of deliverables we expect from a UX/UI Designer.
This greatly depends on the project content, the project phase and the team setup:
Information Architecture, Sitemap (sometimes done by BA or UX designer beforehand);
UI style guide and visual guidelines for the specific project, in line with ICRC design;
Wireframes – low fidelity (sometimes done by UX or BA, or other external provider);
Mockups – level up from low fidelity wireframes, outline of product, filling in the content;
Benchmarking, mood boards, visual competitor analysis and knowledge of UI current trends;
Clickable prototypes – in high fidelity design, clickable prototypes that can be tested with users and stakeholders, simulating real interactions;
Testing guides for usability tests;
Documentation of insights from usability tests with design decisions explained;
High Fidelity Design to approve with stakeholders and for handover to developers;
Design documentation throughout the process.
Scope & Impact
Geographical Remit: Global;
Provides high-level expertise and advise multi-stakeholders projects on user experience design.
Internally, interacts with key user communities, other User Experience Designers and teams and development partners, ICT Projects Managers and Platform owners, ICT Field Management and senior stakeholders in the Field and Head Quarter;
Externally, interacts with local suppliers and with other organizations or partners.
Minimum Requirements and competencies
University degree in multimedia, graphic design or communication, Computer Science) or professional diploma in digital design/visual communication, human factors, computer interaction, behavioural psychology;
Certification in Design, User Experience/User Interface (UX/UI) Design or similar;
8 -10 years professional experience in the field of Design, including 5-7 in UX/UI Design role;
Experience in facilitating high-level interactive workshops;
Experience with user research and agile project methodologies;
Experience running design sprints and design thinking workshops;
Experience in creating low and high-fidelity prototypes;
Experience with creating product/service strategies and product visions;
Experience performing usability testing sessions and using the insights to make product decisions;
Experience building and scaling a design system from scratch;
Agile certification, project management, or business analysis certification is a plus;
Proven experience working with global teams in a large organization or on global products.
How to apply
The interested candidates should fill up a form by clicking the link below on or before 2nd September 2022 at 4:30 pm then submit their CV, motivation letter, including references details, supporting documents (Certificates, Diplomas, Degree etc) and current and expected remuneration to ICRC Nairobi Delegation, HR Department via the email address provided below:
The reference Senior UI/UX Designer must be stated in the application to be valid.
If you do not fill out the required information as per the link provided or clearly state the position for which you are applying and attach the required certificates & other supporting documents, your application may not be considered.
Only shortlisted candidates will be contacted.
Applicants must have the permanent right to work in Kenya.
ICRC does not charge a fee at any stage of the recruitment process.
All applications are free for all candidates and no one should require any payment or compensation during the recruitment process.
May the candidate be asked for any fee, he/she must report to ICRC HR Department through the recruitment contact.
What we Offer
By joining our organization, you will have an opportunity to practice your profession in stimulating, complex and sometimes challenging environments, where your work can really make a difference.
You will work with colleagues from various fields of expertise in a cross-cutting manner to help victims of conflict and other situations of violence. You will be dealing with humanitarian situations that require experience, resourcefulness and innovation in order to achieve the best possible impact, often with limited resources.
You will work for the oldest major international humanitarian organization in the world, adding to your sense of achievement in alleviating the suffering of people and communities and giving you the chance to promote humanitarian values in these turbulent times.
You will benefit from a competitive employment package, including different possibilities for career and personal development. You will take part in an onboarding course and follow continuous training, in order to build your career within the ICRC and beyond.
ICRC is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation.