African Entrepreneur Collective Sales position – Client Relationship Associate – Jobs in Kenya

About the Company
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods and to create thriving communities.

Founded in 2012, Inkomoko has worked with more than 40,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs, resulting in thousands of new jobs and more than $50M in new revenue in communities. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa, and seek both social impact and financial sustainability.

Inkomoko has 250 staff in 18 offices across Rwanda, Kenya, and Ethiopia. Through Inkomoko’s 2030 strategic plan, we are expanding to 5 additional countries to serve more than 100,000 entrepreneurs with our services and growing our $30M loan fund.

Company Values
All staff at Inkomoko are connected to a shared set of organizational values:

Purpose: be solutions-oriented and produce high-quality work and be a global leader.

Achievement: push yourself to reach beyond what you think is possible.

Improvement: be humble and committed to continuous learning and growing through giving and receiving open and accurate feedback.

Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.

Turikumwe/Tuko Pamoja/ Abren Nen (“We are together”): appreciate your colleagues, celebrate success, and support each other in hard times.

About the Opportunity
Inkomoko in Kenya seeks a highly talented and experienced Sales & Marketing professional to sell & recruit clients (entrepreneurs) who will go through Inkomoko’s accelerator program.
The position holder will ensure personal monthly and quarterly sales targets are achieved and exceeded by utilizing client relationship and sales skills.

The successful candidate will have the following responsibilities:

Client Sales (80%)

Find and sign new SME companies to Inkomoko (approximately 4 per month)

Achieve maximum sales profitability, growth and account penetration within an assigned territory and by effectively selling the company’s products and/or related services and onboarding clients

Maintain and develop relationships with existing company clients by providing outstanding service, support.

Identify new opportunities

Identify and investigate growth opportunities for the company with our clients

Develop a database of potential leads

Implement the agreed upon sales plan

Complete sales meetings to understand prospective client needs and explain Inkomoko services to meet those needs

Serve as a link between company and market

On-board New Clients (10%)

On-board the client with the Business Development team providing information gained during the sales process.

Once a contract has been signed, work with the supervisor to ensure a payment plan has been set up.

Reporting to Inform Our Hierarchy (10%)

Provide daily, weekly and Monthly report from system CRM

Provide result and impact for all actions promotions

Minimum Qualifications
The ideal candidate will fulfill the following requirements:

Bachelor’s degree in a relevant field is required

Minimum 2+ years of work experience in marketing and sales on a commission based arrangement

Experience selling products or services to individual customers and/or businesses

Proven experience in customer service

Shows perseverance, personal integrity, and critical thinking skills

Ability to communicate via telephone and email

Presentable and confident in face-to-face meetings

General higher education or sales-training and qualifications

Able to build rapport quickly over phone or face to face

Strong networking skills

Motivated self-starter

Excellent computer skills, especially with MS Excel and Word

Good written and oral communications skills for presentations and training

What You’ll Get
This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity

Opportunity to work with a talented, passionate, and committed team of professionals across the region

Ability to make a significant social impact and contribute to economic growth

Competitive salary, and potential KPI-based bonus

Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.
How to apply

If you have matching qualifications for the role, please submit your cover letter and CV.

Only shortlisted candidates will be contacted.

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply. As a company we have policies in place that promote diversity, equity and inclusion at all levels.

NB: We do not employ staff whose background is not suitable. All employment is conditional upon the successful completion of all applicable background checks.

For more information and job application details, see;

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