Reporting to the head of ICT Infrastructure & Systems Administration, the ICT Officer (Telecommunications
and Information Services) is responsible for planning, directing, installations of systems and
telecommunications equipment and network infrastructure to ensure their stable operation and maintenance
in the Infrastructure & Systems Administration Section of the ICT department at KUTRRH.
Main Duties and Responsibilities
Ensure all Networking equipment installation, repairs and maintenance meet the requirements for
environmental and workplace safety and protection.
Planning for purchase of ICT Network equipment in line with the Strategic Plan and Annual Work
Plan and Procurement Plans.
Ensure smooth operation of ICT telecommunication equipment and networks.
Plan for installation of new networks in the Hospital.
Ensure endpoint devices compliance with Network architecture and ICT Security Protocol.
Conduct regular maintenance and repairs, performance verification testing, acceptance testing,
planned preventative maintenance for ICT equipment.
Ensure enforcement of SLAs and Warranties for various ICT Network equipment.
Identify and requisition the required tools, equipment and materials needed for maintenance of
electrical and electronics devices under the ICT department.
Train other staff in the safe use of ICT equipment and networks.
Provide regular reports on the status of ICT Network equipment in the Hospital.
Liaise with Telecommunications & Information Service Providers to ensure effective and efficient
support for Hospital Operations.
Any other work-related duties assigned by your supervisor.
Bachelor’s Degree in Computer Engineering/ Telecommunications/ Electrical & Electronic Engineering
or a related Degree from a recognized institution.
Professional certification in networking such as CCNA, CCNP, Huawei or related programmes.
Knowledge and understanding of system flow charts, data processing concepts, and
Strong knowledge of Information Technology Infrastructure Library (ITIL)
Exceptional understanding of wireless and wired communication protocols including Wi-Fi, fibre,
RFID, Cellular communication etc.
Understanding of current trends in ICT such as big data, cloud computing, IoT & blockchain
Knowledge of professional standards & regulations including data privacy practices and laws.
Understanding of protocols and standards, including Active Directory, Group Policies, MS Exchange,
Core Switching/Routing, SSL/ IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery.
Hands-on experience in installation and troubleshooting hardware such as telephony, servers,
routers, switches, modems, network interface cards etc.
At least three (3) years of working experience in ICT/ Engineering field.
Soft skills required for the job
Ability to work under pressure
If your background and competencies match the specifications of the above positions, please apply online
via: www.kutrrh.go.ke/careers OR send hard copies of your Application Letter, Curriculum Vitae, and
Filled Application Form and Licence ONLY to the address below:
The Chief Executive Officer
Kenyatta University Teaching, Referral & Research Hospital
P.O. Box 7674 – 00100 GPO
For all applications, please indicate the subject as follows: JOB APPLICATION – JOB REFERENCE
NUMBER. Please note that you must attach the Application Letter, CV, Filled Application Form, and license when you apply online via the portal.
The deadline for the receipt of all applications is 19th August 2022
Only shortlisted candidates will be contacted. All successful candidates must fulfil the requirements of Chapter
Six of the Constitution of Kenya 2010, including.
• Certificate of good conduct from the Directorate of Criminal Investigations
• Clearance Certificate from the Higher Education Loans Board (for university graduates only)
• Tax Compliance Certificate from the KRA
• Clearance from Ethics & Anti-Corruption Commission
• A report from an approved Credit Reference Bureau