KUTRRH ICT Assistant (HMIS Support) – Jobs in Kenya

Position Summary
Reporting to the Supervisor, HMIS Support, the ICT Assistant (HMIS Support) is responsible for offering first
level HMIS Support to users across the Hospital. This role is based in the HMIS Support Office under the ICT
Applications, Multimedia & Support Section of the ICT department at KUTRRH.

Main Duties and Responsibilities
Provide first level support to users of the Hospital Management Information System.
Handle user support tickers using the ticketing software.
Offer general ICT support to issues that affect the HMIS.
Ensure smooth operation of the HMIS and notify the developer on any downtimes.
Testing of changes made in various modules of the HMIS and other related software.
Any other work-related duties assigned by your supervisor.

Minimum Qualifications
A Diploma in Information Technology/ Computer Science/ Telecommunications/ Electrical/ Telecommunications Engineering/ Health Informatics/ Electronics Health Records or a related course from a recognized institution.
Knowledge and experience in working with Enterprise Resource Planning (ERP.
Experience in working with IT Support or Project management Ticketing Systems.
Experience in offering IT support in a busy environment. Experience in working in a Hospital/ Medical environment will be an added advantage.
Hands-on experience in troubleshooting of hardware and software.
At least two (2) years of working experience in the ICT field.

Soft Skills required for the job
Communication skills
User management skills
Organizational skills
Observation skills
Analytical skills
Ability to work under pressure

If your background and competencies match the specifications of the above positions, please apply online
via: www.kutrrh.go.ke/careers OR send hard copies of your Application Letter, Curriculum Vitae, and
Filled Application Form and Licence ONLY to the address below:
The Chief Executive Officer
Kenyatta University Teaching, Referral & Research Hospital
P.O. Box 7674 – 00100 GPO
Nairobi Kenya

For all applications, please indicate the subject as follows: JOB APPLICATION – JOB REFERENCE
NUMBER. Please note that you must attach the Application Letter, CV, Filled Application Form, and license when you apply online via the portal.
The deadline for the receipt of all applications is 19th August 2022
Only shortlisted candidates will be contacted. All successful candidates must fulfil the requirements of Chapter
Six of the Constitution of Kenya 2010, including.
• Certificate of good conduct from the Directorate of Criminal Investigations
• Clearance Certificate from the Higher Education Loans Board (for university graduates only)
• Tax Compliance Certificate from the KRA
• Clearance from Ethics & Anti-Corruption Commission
• A report from an approved Credit Reference Bureau

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