Kenya Airways Inflight Service – Instructor – Jobs in Kenya

Job Type: Full Time
Qualification: BA/BSc/HND , Diploma
Experience: 3 years
Location: Nairobi
Job Field: Aviation / Airline

Job Purpose:

The ideal candidate will be required to organize, conduct & evaluate training & development programmes to enhance organizational and individual performance of operational personnel and commercial customers.

Principal Accountabilities (Key Performance areas):

Accountability (Responsibility)

Design and Inflight Service training programs in compliance with industry standards, organizational needs and staff development needs.
Organize training logistics including preparation of learning material and venue arrangements.
Conduct training needs assessment to identify training and development needs.
Deliver training programs in areas of Inflight Service and other relevant staff development courses in accordance with the approved syllabi/curriculum.
Prepare, administer, mark examinations, and communicate results.
Prepare reports on all trainings conducted to enable continuous evaluation of training.
Issue certificates to qualified participants.
Prepare and submit accurate and complete training records within the stipulated time.
Review training materials to reflect company standards, regulatory requirements and applicable industry standards.
Maintain competency, qualification and where required certified in the subject matter required to deliver.
Act as internal consultant in subject matter areas and support in driving organization change.
Participate in the development and sharing of annual training calendar in liaison with relevant managers.
Create a learning culture by always engaging learners and their managers.
Collect participants’ feedback on delivered learning solutions and ensure regular evolution training.
Monitor and evaluate implementation of the trainings to ensure effective transfer of skills and identify further training needs

to continuously improve performance (Level 3).
Support in the development, monitoring and implementation of e-learning in subject matter areas.
Deliver commercial training programs to contribute to the achievement of revenue generation.
Conduct service checks for crew in accordance with OME.

Knowledge, Skills and experience:

Bachelor’s degree or Diploma from a recognized university.
Minimum of 3 years’ relevant experience as a Purser.
Strong analytical and judgment skills as well as instructional design and delivery skills.
Strong communication, interpersonal and presentation skills.
Resilience – ability to remain calm, stable, and maintain self-control in potentially emotional situations.
Ability to handle pressure and difficult situations with resilience, calmly and effectively.
Must be a person of unquestionable integrity.

Competences:

Teamwork and cooperation.
Strong work ethics.
Results oriented.
Proactive & Self-starter
Attention to details and accuracy.
Good organizational skills.
How to apply:

If you fit the profile, then apply today! Please submit a copy of your detailed Curriculum Vitae here on LinkedIn only by Friday, 12th August 2022.

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