National Bank Administration Manager – Jobs in Kenya

National Bank – A Subsidiary of KCB Group Plc

Position Title: Administration Manager – Debit Cards & ATMS

Job Ref No. HR/061/2022

Division: Retail Banking

Location: Head Office

Reporting to: Manager, Transaction Cards & ATMs

Position Scope: The role holder will be responsible for issuing Debit Cards as budgeted and ensure the product is competitive, profitable and functioning as promised to the customer.

He/she will also be responsible for managing and maintaining ATM efficient operational processes.

Key Responsibilities:
Drive debit card acquisition and marketing plans in line with the card business strategy.
Optimally drive growth in new Debit card customer acquisition and usage.
Engage third parties e.g. vendors, Visa etc and track product and process KPIs on a day to day basis.
Define and plan Debit card product enhancements to promote issuance and usage.
Engage key retailers and strategic partners to drive Debit card sales and utilization through their outlets.
Manage Debit card sales presentations and training within and without the bank.
Develop and agree on key KPIs for Debit cards, measure results against KPI and develop action plans to address shortfalls.
Manage projects on the roll out of new Debit card products.
Manage the performance of all ATMs to maximize on cash usage levels to increase income generation.
Monitor reconciliation of ATM accounts to reduce operational risks and increase profitability.

Education, Professional Qualifications, Experience & Skills
Bachelor’s degree in business related field.
Master’s degree

will be an added advantage.
Five (5) years’ experience in Banking.
At least three (3) years’ experience in Card Business of a commercial bank at a managerial level.
Excellent communication skills.
Demonstrate hands-on experience on card product development.
Strong background in product development and roll out, partner relations and change management.
Comprehension of the Card’s Regulations from a local and international standpoint.
Excellent in stakeholder Management.
Good in report writing and ability to develop reports.
Effective understanding of client requirements and managing the same.
Ability to make effective strategic and business decisions based on sound financial business principles.
Excellent problem-solving skills, organizational and interpersonal skills.
Resilience –is able to withstand strategic and operational challenges and maintain momentum.
How to apply

Send your CV and application letter showing how you meet the role requirement stated above to: Recruitment@nationalbank.co.ke by Monday, 15th August 2022.

Please note that applications received after the deadline will not be considered.

Only shortlisted candidates will be contacted for the next stage/s of the process.

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